IS-BAO Newsletter, November 2013
Registered Operators by Stage, as of September 30, 2013
|Standards Review Board (SRB) Meeting
The SRB met on October 21 to consider proposed changes to the Standard for the following year. A number of changes to the Standard and Audit Procedures Manual were considered in preparation for the release of the 2014 version of the Standards in January 2014.
The SRB is sensitive to the concept of “standards creep,” in which the number and complexity of the standards increase in response to inputs from a variety of sources. We try to keep standards creep to a minimum but must respond to ICAO standards as they apply to IS-BAO registrants (we sit on a number of ICAO committees that consider new standards and recommended practices). The same is true of best operating practices which we carefully evaluate prior to imposing them as additional standards, preferring to list many of these as recommended practices until their utility and general acceptance has been proved. It also appears that a number of SMS schemes provided by consultants may add to complexity as well.
Some significant changes to look for in the 2014 Standards (released in January 2014):
|Value of ISBAO Recognized by USAIG
The International Business Aviation Council (IBAC) joined with USAIG, a leading business aircraft insurer, in a partnership to promote aviation safety in the business aviation community. David McKay, President and CEO of the United States Aviation Insurance Group (USAIG), announced at the NBAA Convention that the company would provide a five percent discount on business aviation operators’ insurance premiums for companies achieving registration in the IBAC International Standards for Business Aircraft Operations (ISBAO) program. This discount is one of several announced as a part of USAIG new Performance Vector PLUS program.
IBAC Director General Kurt Edwards welcomed the news, saying, “USAIG’s commitment provides concrete recognition by an insurer of the ISBAO program as a critical safety-enhancement tool. This announcement tangibly recognizes the value of ISBAO.”
|Helping Others Implement ISBAO
Implementing ISBAO can be a daunting task for some operators, especially smaller operators. Interviews with some operators indicate that their reluctance to implement the standard is based on the concern that the process will require time, expertise and resources their operation does not possess. Yet, for those who have implemented the standard often relate the team-building, efficiency and sense of control afforded by the implementation and the end product itself.
For those who are ISBAO registered there is an opportunity to reach out to others who are considering doing so and assist them with the process. Often, all prospective operators need is a sense of perspective regarding the program and some suggested implementation processes to get them started on the road to registration. Each registered operator knows people in other non-registered flight departments that could benefit from the standard; your implementation experience will prove invaluable form them. Reach out to help them and the business aviation community in general.
|Making a Standard Work
Conformance to IS-BAO standards requires action. It is not enough to merely state the standard in company manuals and expect members of the organization to intuitively know how those standards are to be enacted and maintained. Therefore, most standards require a process to ensure conformance. While not all standards require detailed processes, most will require the following steps:
If these steps are in place for the stage 1 audit, stages 2 and 3 will be made much easier.
|Bits and Pieces
|Common Audit Faults
After reviewing more than a thousand ISBAO audits the review team has noticed common errors operators tend to make in audit preparation. The team has created a list of these errors and we’ve provided it below. Please read these and learn from them.
Top Ten IS-BAO Operator Faults
Each IS-BAO audit is reviewed by three IS-BAO personnel who are also experienced auditors. They review approximately 300 audits per year and see both good and not so good audits. Here is a list of the most frequent reasons for audit rejections and requests for additional information:
For more comments and guidance in these areas, review copies of past ISBAO Newsletters.
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